Senior Commercial Account Manager
Core
Senior Account Manager responsible for full-cycle ownership of enterprise SaaS accounts, driving net-new revenue through upsells/cross-sells, managing renewals, and building executive relationships.
Role type
Senior IC commercial account manager (SaaS)
Builds
Enterprise revenue growth and customer retention for a predictive revenue platform
Domain
B2B SaaS / Sales Technology
Required skills
Full-cycle sales execution, C-level relationship building, account planning, churn risk management, revenue forecasting, competitive intelligence, strategic upsell/cross-sell execution
Preferred skills
Experience in SMB segment, ability to conduct virtual product demonstrations, collaborative problem-solving with cross-functional teams
Technologies
Salesloft platform, CRM tools, presentation software
Responsibilities
Manage end-to-end account lifecycle including new business acquisition, upsells, cross-sells, and renewals; Prospect and close new ACV opportunities within assigned territory; Develop and execute account success plans for high-value clients; Monitor account health to identify and mitigate churn risks; Cultivate relationships with VPs and C-suite executives; Provide accurate revenue forecasts for leadership; Stay updated on market trends and competitor movements; Partner with Customer Success and Product teams to resolve complex client issues
Seniority
Senior, hands-on IC