Senior Growth Operations Specialist, Technical
Core
Design and operationalize dual-track growth programs for VARs and MSSPs to drive partner retention, speed-to-value, and expansion revenue within the cybersecurity ecosystem.
Role type
Senior Growth Operations Specialist (Technical)
Builds
Operational frameworks, telemetry-driven enablement programs, and unified workflows for technical partner services.
Domain
Cybersecurity / B2B Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Channel operations, B2B enterprise software operations, technical support operations, partner ecosystem management, retention and growth campaign design, telemetry analysis, workflow design, VAR/MSSP business models, SIEM/SOAR/EDR integration concepts.
Preferred skills
Cybersecurity background, network infrastructure experience, complex SaaS environments, partner ecosystem building, Customer Success certification, Agile Project Management (PMP/Scrum), Revenue Operations methodologies.
Technologies
SIEM, SOAR, EDR, API, SOC stack
Responsibilities
Design dual-track operational frameworks for VARs and MSSPs; operationalize structured growth programs for adoption and upsell; convert recurring technical issues into proactive enablement programs; analyze ticket telemetry to identify adoption friction; build scalable proactive structures; create unified workflows between technical teams.
Seniority
Senior, hands-on IC