Senior Renewals Manager
Core
Drive renewals and expansion for Box's largest and most strategic enterprise customers, managing the full renewal lifecycle from strategy to contract closure.
Role type
Senior Renewals Manager (Enterprise B2B)
Builds
Multi-year subscription renewals and expansion opportunities for strategic accounts
Domain
Enterprise Content Management (SaaS) / AI
Deliverable
client delivery
Required skills
Enterprise B2B sales, complex deal negotiation ($100k-$1M), contract management, stakeholder coordination, forecasting, consultative discovery
Preferred skills
Consumption-based pricing models, variable demand models, AI integration
Technologies
SFDC
Responsibilities
Engage strategic customers to ensure seamless renewal experience and realize value; Manage approx 100 customer renewals per year; Conduct consultative discovery to uncover expansion opportunities; Coordinate with cross-functional stakeholders (finance, legal, sales, CS) to maximize revenue; Create proposals and drive contracts to closure; Forecast renewal outcomes monthly and quarterly in SFDC
Seniority
Senior, hands-on IC