Revenue Operations Manager
Core
Operational backbone connecting Sales and Customer Success to unify the full revenue lifecycle (acquisition through expansion) and drive retention.
Role type
Senior Revenue Operations Manager
Builds
Unified revenue processes, GTM tech stack, forecasting models, and cross-functional data reporting
Domain
B2B Enterprise SaaS (Networking/Security/Infrastructure)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Revenue Operations, Sales Operations, Customer Success Operations, CRM architecture, forecasting modeling, process design, automation, data analysis, cross-functional partnership
Preferred skills
Growth-stage tech company experience, networking/security domain knowledge, BI tools (Looker/Tableau), AI/modeling skills
Technologies
Salesforce, Gainsight, Vitally, Looker, Tableau
Responsibilities
Partner with Sales & CS leadership on territory planning, quota setting, and capacity modeling; Build renewal/expansion forecasting models and flag at-risk accounts; Own and improve CRM/CS platform architecture and handoff processes; Develop dashboards for pipeline health, forecast accuracy, and net revenue retention; Act as connective tissue between Sales, CS, Marketing, Product, and Finance
Seniority
Senior, hands-on IC
