Salesforce System Analyst
Core
Partner with global business stakeholders to design, configure, and maintain scalable CRM workflows and business system solutions within Salesforce.
Role type
Salesforce Systems Analyst
Builds
Scalable CRM workflows, automations, and business process solutions for global revenue organizations
Domain
Advertising technology / CRM / Sales operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce configuration, business process analysis, requirement gathering, workflow design, automation design, SQL/SOQL, GenAI use case evaluation
Preferred skills
Salesforce Flow, declarative automation, low-code/no-code tools, Python, JavaScript
Technologies
Salesforce, Dynamics 365, SQL, SOQL, Python, JavaScript
Responsibilities
Partner with stakeholders to translate business needs into scalable CRM solutions; Design, configure, and maintain workflows, automations, and business processes; Support optimization of CRM processes including lead routing, approvals, and data management; Evaluate and implement practical GenAI use cases; Identify opportunities to reduce manual effort and enhance user experience; Manage system enhancements through discovery, testing, rollout, and documentation.
Seniority
Mid-level, hands-on IC
