Sales Development Change Enablement Specialist
Core
Own the strategy and execution of the global change management and communications program for the Sales Development transformation at Stripe.
Role type
Senior change management and strategic communications specialist
Builds
Global adoption of AI-powered tooling and redesigned SDR roles across the sales organization
Domain
Fintech / SaaS Sales Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Change management strategy, global communications planning, technical content distillation, stakeholder influence, adoption metrics analysis, feedback loop management, cross-functional partnership
Preferred skills
ProSci certification, AI tooling adoption experience, global SaaS/fintech sales comms background, Salesforce ecosystem familiarity
Technologies
Salesforce, AI-powered sales tooling
Responsibilities
Own end-to-end change management lifecycle (preparation, launch, adoption, reinforcement, measurement); Develop and execute global communications strategies; Write and distribute seller-facing communications and executive briefings; Translate complex program initiatives into sales-ready content; Build strategic communications plans with cross-functional teams; Manage feedback loops to capture sentiment and iterate on approach; Contextualize initiatives for different markets and sales motions; Advise leadership on change pacing; Track and report adoption metrics
