Customer Activation Manager | Enterprise
Core
Transform enterprise finance operations by driving agentic workflow adoption and measurable business outcomes for large organizations.
Role type
Senior Enterprise Customer Success Manager (Transformation)
Builds
Agentic finance workflows and transformation strategies for enterprise clients
Domain
Fintech / Enterprise Finance
Deliverable
client delivery
Required skills
Enterprise change management, AI fluency, Financial impact communication, Technical acumen, Executive stakeholder management, Workflow transformation
Preferred skills
Agentic workflow experience, Finance domain depth, Commercial impact demonstration, AI-first company background, Startup experience, Independent C-suite relationship building
Technologies
AI tools, APIs, Integrations
Responsibilities
Lead enterprise customers through full transformation journey from implementation to agentic workflow adoption, Build and own change management strategy for each account, Quantify and communicate Ramp's impact in financial terms to CFOs, Run executive-level stakeholder management across multiple layers of customer orgs, Use AI tools daily to prepare for calls and synthesize data, Partner with Account Executives and Technical Consulting to deliver seamless implementations, Bring customer insight back to Product to shape evolution
Seniority
Senior, hands-on IC
