Head of Global Enablement
Core
Design and implement AI-powered enablement systems to supercharge Sales, Onboarding, and Customer Success teams for a global SMB software platform.
Role type
Head of Global Enablement (Strategy & Build)
Builds
Scalable, AI-enabled training systems, sales methodologies, and coaching frameworks for go-to-market teams.
Domain
SMB Software / AI / Go-to-Market
Deliverable
production ML models | product features
Required skills
Building enablement functions from scratch, designing connected customer journey systems, AI tool integration, coaching frontline managers, scaling training programs, business-metric driven enablement
Preferred skills
Experience in high-velocity SMB sales, player-coach mentality, rapid product iteration, cross-functional partnership
Technologies
AI tools for content delivery and training systems
Responsibilities
Own enablement strategy across the full customer journey; Design and roll out sales methodology training; Build scalable AI-enabled training systems; Train frontline sales and CS managers on coaching practices; Tie enablement work to business metrics; Determine org structure for enablement teams
Seniority
Senior, hands-on IC with strategic scope