Client Success Manager (Enterprise)

🌐 Remote💼 Full-time💰 $132,500–$132,500🗓 2026-08-27 → 2026-09-26

Core

Own and grow a portfolio of large Canadian merchants by driving strategic partnerships, multi-year roadmaps, and commercial negotiations to expand Affirm's presence in Canada.

Role type

Senior strategic Client Success Manager (Enterprise)

Builds

Long-term merchant relationships, joint growth roadmaps, and cross-functional initiatives for Canadian partners

Domain

Fintech / Consumer Finance / E-commerce

Deliverable

client delivery

Required skills

B2B client relationship management, strategic account planning, complex commercial negotiation, cross-functional orchestration, data analysis, stakeholder influence

Preferred skills

Knowledge of consumer finance, SaaS, e-commerce, Salesforce, AI, BI tools, bilingual French and English

Responsibilities

Define and drive strategic vision for large partner relationships, develop multi-year growth roadmaps, lead complex commercial negotiations, analyze partner performance, orchestrate cross-functional execution, manage customer health

Seniority

Senior, hands-on IC

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About Affirm

Financial Services3128San Francisco, California, USFounded 2012

At Affirm, we’re using today’s technology to bring significant disruptive innovation to the financial industry. We focus on improving the lives of consumers by delivering simple, honest and transparent financial products. We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more. A note to applicants: Fake job and recruiting scams are on the rise. Affirm will never ask you to pay any upfront fees or send you any checks to purchase equipment during any part of the recruiting process. Affirm only uses legitimate company emai