Account Manager, Platform Innovation
Core
Strategic account management for multi-location restaurant/hospitality merchants, driving revenue growth and product feedback.
Role type
Senior strategic account manager (B2B)
Builds
Revenue growth strategies, product briefs, and merchant success playbooks for DoorDash's Commerce Platform.
Domain
Food delivery / Restaurant technology / B2B SaaS
Deliverable
product features
Required skills
Strategic account management, data analysis (SQL, dashboards), cross-functional partnership, AI tool fluency, industry empathy
Preferred skills
Restaurant operator background, experience with multi-location businesses
Technologies
SQL, AI assistants, data visualization tools
Responsibilities
Own portfolio of strategic merchant accounts, drive measurable revenue growth via recommendations, defend account health through data monitoring, translate merchant voice into product requirements, partner cross-functionally with Sales, Engineering, and Product, build processes for an evolving function
Seniority
Mid-Senior, hands-on IC