*Client Account Mgmt Associate Director*
Core
Trusted advisor to client executives driving business value, account growth, and long-term strategic partnerships.
Role type
Senior IC Client Account Management Associate Director
Builds
Strategic partnerships and account growth for enterprise clients
Domain
Professional Services / Consulting / Digital Transformation
Deliverable
client delivery
Required skills
Client Account Management, Executive Stakeholder Management, Strategic Consulting, Relationship Building, Business Analysis, Program & Project Management, Account Growth, Value Realization, Risk Management, Cross-Functional Leadership
Preferred skills
Digital transformation experience, Commercial and financial management, Change Management, Customer lifecycle management, Data analytics tools (Python, YAML, R), Enterprise consulting experience
Technologies
Python, YAML, R
Responsibilities
Act as a strategic advisor to clients on business priorities and operating models; Build and maintain strong relationships with client business, product, and technology leaders; Lead discovery workshops and executive discussions to understand client objectives; Collaborate with architects and delivery teams to align solutions with business requirements; Identify opportunities to expand account value through new capabilities and services; Provide oversight and governance for complex programs; Advise clients on best practices and industry trends; Support executive-level stakeholder management including steering committees; Drive client adoption and change management; Serve as an escalation point for account issues; Partner with sales and delivery teams to develop account growth strategies; Mentor team members in account management and consulting capabilities; Lead strategic account planning activities.
Seniority
Senior, hands-on IC with leadership responsibilities