Client Value Partner - Digital Technology
Core
Lead data-driven business transformation and customer success for strategic Digital Technology clients, acting as a trusted advisor to C-level executives to define long-term visions and drive adoption of the Celonis platform.
Role type
Senior Client Value Partner (Strategic Account Lead)
Builds
Customer value realization, strategic roadmaps, and transformational initiatives for top-tier enterprise clients.
Domain
Digital Technology industry + Process Mining/Enterprise AI
Deliverable
client delivery
Required skills
Executive relationship management, large-scale transformation program leadership, process re-engineering, change management, consultative selling, team mentorship, project management, strategic planning
Preferred skills
AI-based transformation experience, navigating global organizations, data-driven persuasion
Technologies
Celonis Platform, Process Mining tools
Responsibilities
Engage with C-level executives to define long-term business transformation visions; lead cross-functional teams to ensure customer success and satisfaction; drive value realization and adoption within accounts; resolve customer escalations; organize customer advisory boards; act as the voice of the customer to influence product development; drive customer presence at industry events.
Seniority
Senior, hands-on IC with leadership responsibilities