[Exclusiva PcD] Consultor(a) Comercial Interno | Híbrido - Rio de Janeiro/RJ
Core
Internal commercial consultant responsible for managing client portfolios, driving retention, profitability, and growth through consultative sales across email, chat, WhatsApp, phone, and CRM.
Role type
Senior IC internal sales consultant
Builds
Client retention and revenue growth for payment service providers
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
consultative sales, portfolio management, multi-channel communication, CRM proficiency, churn prediction, B2B client engagement
Preferred skills
account management, metric analysis, business acumen, self-management
Responsibilities
Manage client portfolio to ensure satisfaction and identify improvement opportunities; Present to new clients post-credentialing; Proactively contact clients to map performance and negotiate; Act predictively to anticipate and reverse churn; Contribute to continuous improvement projects; Ensure compliance with commercial agreements.
Seniority
Mid-level, hands-on IC