Account Manager, SME & Growth, AU
Core
Own commercial relationships for a portfolio of Australian SME and growth businesses, driving product adoption, retention, and revenue growth through consultative selling.
Role type
Senior Account Manager (SME & Growth)
Builds
Integrated global payments, spend management, treasury, and API-enabled financial solutions
Domain
Fintech / Global Payments / Financial Services
Deliverable
client delivery
Required skills
consultative selling, account planning, complex sales cycle management, upsell/cross-sell strategy, commercial negotiation, stakeholder management, data-driven account prioritization, Salesforce pipeline management
Preferred skills
fintech or payments industry experience, SaaS or technical product selling, API/integration knowledge, experience with professional services or travel sectors, leading multi-product negotiations
Technologies
Salesforce
Responsibilities
Develop account plans to support retention and revenue growth; build multi-threaded relationships with senior customer stakeholders; lead strategic engagements and business reviews; identify and close expansion opportunities; manage complex commercial negotiations; translate customer needs into viable solutions; maintain pipeline forecasting; share market intelligence to improve product outcomes
Seniority
Senior, hands-on IC