Account Manager - Expansion Sales(B2B SaaS, Chicago)
Core
Account Director driving growth, retention, and expansion for strategic North America accounts in the beauty and wellness SaaS sector.
Role type
Senior IC Account Director (Expansion Sales)
Builds
AI-powered, all-in-one cloud platform for salons, spas, and fitness studios
Domain
SaaS / Beauty & Wellness
Deliverable
production ML models
Required skills
Enterprise SaaS account management, C-level relationship building, strategic account planning, cross-functional partnership, forecasting, pipeline management, industry trend analysis
Preferred skills
Cloud and AI technology understanding, executive presence, business acumen
Technologies
Cloud platforms, AI-driven solutions
Responsibilities
Identify and close upsell/cross-sell opportunities; Develop trusted relationships with C-level stakeholders; Build and execute strategic account plans; Guide customers on business strategy and operational efficiency; Partner with Customer Success, Product, and Marketing teams; Monitor client health and usage metrics; Maintain accurate forecasting and pipeline management
Seniority
Senior, quota-carrying IC
