Account Consultant - Tokyo
Core
Account Consultant driving solution adoption, expansion, and project management for enterprise customers of Josys, an AI-driven identity security platform.
Role type
Senior Account Consultant (Solution Consulting & Expansion)
Builds
Josys (AI-driven identity security platform integrating SaaS, AI, and BPO solutions)
Domain
Cybersecurity / Identity Management / SaaS / AI
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise customer success, solution consulting, project management, solution sales, stakeholder management, ROI analysis, project ownership
Preferred skills
Enterprise (1000+ employees) onboarding experience, IT operations/security/SaaS domain knowledge, proactive hunting, global team communication
Technologies
Josys platform, SaaS, AI, BPO
Responsibilities
Lead solution onboarding and operational adoption for enterprise clients; Drive expansion through upsell/cross-sell of SaaS, AI, and BPO solutions; Manage multiple complex projects across sales, customer success, and product teams; Analyze usage data to propose advanced ID/device management and automation strategies; Translate field insights into organizational playbooks and product feedback.
Seniority
Senior, hands-on IC with strategic account ownership
