CareerPlan

Account Consultant - Tokyo

TokyoFull-time2026-04-09 → 2026-11-12

Core

Account Consultant driving solution adoption, expansion, and project management for enterprise customers of Josys, an AI-driven identity security platform.

Role type

Senior Account Consultant (Solution Consulting & Expansion)

Builds

Josys (AI-driven identity security platform integrating SaaS, AI, and BPO solutions)

Domain

Cybersecurity / Identity Management / SaaS / AI

Required skills

Enterprise customer success, solution consulting, project management, solution sales, stakeholder management, ROI analysis, project ownership

Preferred skills

Enterprise (1000+ employees) onboarding experience, IT operations/security/SaaS domain knowledge, proactive hunting, global team communication

Technologies

Josys platform, SaaS, AI, BPO

Responsibilities

Lead solution onboarding and operational adoption for enterprise clients; Drive expansion through upsell/cross-sell of SaaS, AI, and BPO solutions; Manage multiple complex projects across sales, customer success, and product teams; Analyze usage data to propose advanced ID/device management and automation strategies; Translate field insights into organizational playbooks and product feedback.

Seniority

Senior, hands-on IC with strategic account ownership