消费/健康/金融行业大客户销售经理(RM方向)-飞书
Core
Account management and sales strategy for retail/consumer/healthcare/finance clients to drive renewals, upsells, and cross-selling of Feishu native and ecosystem solutions.
Role type
Senior Account Manager (RM)
Builds
Feishu native solutions and ecosystem solutions for enterprise clients
Domain
SaaS / Enterprise Collaboration / Digital Transformation
Required skills
Strategic account planning, C-level relationship management, cross-functional collaboration, data-driven customer health monitoring, AI application identification, solution architecture
Preferred skills
Experience from 0 to 1 new business launches, CEO-level organizational consulting, complex multi-team project coordination, team leadership or mentoring
Technologies
Feishu, AI (Intelligent Agents, AI Creation, Knowledge Q&A), SaaS, Cloud, Big Data
Responsibilities
Develop retention and growth strategies for existing clients; Engage C-suite executives for consulting and needs analysis; Collaborate with product lines to deliver multi-scenario solutions; Standardize customer service models through case studies; Drive AI product adoption from pilot to scale; Monitor customer health metrics and implement proactive risk mitigation.