Senior Sales Operations Analyst
Core
Optimizing sales processes, managing sales tools, and providing analytical support to ensure the sales organization operates effectively.
Role type
Senior Sales Operations Analyst
Builds
Efficient sales workflows, accurate CRM data, reliable financial forecasts, and strategic alignment between sales and business objectives.
Domain
Telecom software and services
Deliverable
dashboards & analysis
Required skills
CRM tool management, data analysis and reporting, financial forecasting, contract analysis, pipeline management, MS Excel, MS PowerPoint
Preferred skills
Global sales team experience, cross-functional partnership, self-motivation, decision-making
Technologies
CRM tools, Jira
Responsibilities
Act as primary contact and escalation point for global sales team; Develop and improve operational processes and workflows; Manage internal approval process of corporate contracts and calculate effective rates; Analyze customer purchase orders and manage internal license database; Collaborate with Finance to provide oversight and execution of daily, weekly, and monthly reports including win/loss analysis; Work with Business Profitability Management and Revenue Teams to perform sales deal and contract analysis.
Seniority
Senior, hands-on IC
