CareerPlan

Director, CRM Sales

Chicago, Illinois, usFull-time$154k–$254k2026-11-12

Core

Build a team of direct CRM Account Executives to drive rapid new business sales growth in the region and retain existing customers.

Role type

Director, CRM Sales

Builds

New business sales revenue and customer retention for the region

Domain

IT Service Management (ITSM) / Enterprise Software Sales

Required skills

Strategic sales planning, team recruitment and coaching, C-level relationship building, territory and quota planning, financial acumen, partner ecosystem management, AI integration in sales processes

Preferred skills

Analytical and financial planning, pipeline generation, long-term strategic relationship building, adaptability in fast-growing environments

Technologies

ServiceNow AI platform, CRM tools

Responsibilities

Build and drive sales strategy for the region, recruit and mentor sales team members, manage accurate forecast and pipeline, achieve annual sales goals, engage in C-level meetings to understand customer requirements, develop territories and quotas, retain and grow the existing customer base

Seniority

Director, strategic leadership & team management