CRM Sales Director
Core
Lead and grow ServiceNow's CRM business in Mexico and support broader LATAM growth strategy by driving enterprise sales execution and transformation.
Role type
Senior IC enterprise sales director (CRM)
Builds
CRM solutions for enterprise customers in Mexico and LATAM
Domain
Enterprise SaaS / CRM / Customer Service / Field Service
Required skills
Enterprise SaaS sales leadership, CRM ecosystem knowledge (Contact Center, FSM, CPQ, Sales Automation), new-logo acquisition, executive stakeholder management, pipeline forecasting, vertical sales strategy (Financial Services, TMT), partner ecosystem management, team building and recruitment
Preferred skills
Knowledge of Mexican enterprise market, experience in Financial Services or TMT industries
Technologies
ServiceNow CRM, CPQ, Field Service Management, Contact Center solutions
Responsibilities
Lead and coach enterprise sales team, own CRM sales execution and forecasting, drive new-logo acquisition and expansion, build C-level relationships, develop vertical-specific strategies, recruit and retain sales talent
Seniority
Senior, hands-on IC