Lead Mid-Market Account Executive
Core
Drive new business sales revenue for a SaaS license model by converting product-qualified leads from free trials and self-serve motions into paid, annual commitments for SMB and Mid-Market accounts.
Role type
Senior Mid-Market Account Executive (SaaS)
Builds
Paid annual commitments and account expansion across departments (IT, HR, Legal, Finance) for Flow (ServiceNow)
Domain
SaaS / IT Service Management / AI-powered workflow automation
Deliverable
production ML models
Required skills
SaaS sales, product-led growth (PLG) motion, consultative selling, account planning, territory planning, prospect research, CRM hygiene, forecasting, negotiation, stakeholder management, cross-functional partnership, data-driven outreach
Preferred skills
Experience integrating AI into work processes, familiarity with Slack/Microsoft Teams/ITSM workflows, customer success mindset
Technologies
Flow, ServiceNow, Slack, Microsoft Teams, CRM
Responsibilities
Convert product-qualified leads from trials and inbound requests into paid annual commitments; Build relationships with multiple decision-makers (CIOs, COOs, HR, Legal); Expand accounts by identifying new teams and driving land-and-expand; Run efficient pipeline with disciplined forecasting; Act as trusted advisor to resolve request bottlenecks; Partner with existing ServiceNow customers to activate Flow; Identify and coordinate support resources (solutions consultants, marketing) for deals.
