CareerPlan

Senior CRM Account Executive

Toronto, Ontario, caFull-time2026-11-09 → 2026-11-10

Core

Senior Account Executive driving CRM sales for ServiceNow, focusing on transforming customer business through value-based selling and strategic account planning.

Role type

Senior IC Account Executive (Enterprise Software)

Builds

ServiceNow CRM Solutions for Enterprise customers

Domain

Enterprise Software / Customer Relationship Management (CRM)

Required skills

Enterprise software sales, CRM solutions sales, C-level relationship management, account planning, value-based selling, negotiation, quota attainment, AI integration experience

Preferred skills

Experience with FSM, S2P, Q2C solutions, leading virtual cross-functional teams, customer success focus

Technologies

ServiceNow CRM, AI-powered tools

Responsibilities

Sell CRM solutions to line of business owners (Call center, field ops, RevOps, Sales), build relationships with customer executives, develop account and territory plans, oversee client relationship mapping and account strategy, hold Customer Business Reviews (CBRs), advise on business goals using ServiceNow CRM

Seniority

Senior, hands-on IC