Sr CRM Account Executive
Core
Sr CRM Account Executive overseeing market success of ServiceNow's CRM suite, managing executive relationships, and driving new business and pipeline growth.
Role type
Senior Account Executive (CRM/Sales)
Builds
CRM product suites and multi-workflow solutions for enterprise clients
Domain
Enterprise Software / CRM / Customer Experience
Required skills
Account Executive experience, CRM/CX/CSM solution knowledge, C-suite relationship management, sales strategy development, virtual team leadership, complex software sales, AI integration understanding, deal negotiation, prospect qualification
Preferred skills
Experience with CPaaS/CCaaS/SOM vendors, AI-powered tool usage, industry event presentation
Technologies
ServiceNow CRM, AI-powered tools
Responsibilities
Develop sales strategy and regional plans for assigned accounts, conduct executive discussions with C-suite personas, lead 'art of the possible' demonstrations, manage CRM opportunities from prospecting to closure, articulate customer success strategies, oversee worldwide account development, maintain customer satisfaction and drive additional revenue
Seniority
Senior, hands-on IC