CareerPlan

Senior CRM Account Executive

Austin, Texas, usFull-time2026-11-09 → 2026-11-10

Core

Oversee market success of ServiceNow's CRM products (CSM/FSM) built on the Service Management platform, supporting enterprise digital transformation strategies.

Role type

Senior quota-carrying Account Executive (Enterprise segment)

Builds

Transferable solutions for enterprise customers (5K+ employees)

Domain

Enterprise Software / CRM / Service Management

Required skills

Selling transferable platform software, full cycle sales ownership, territory strategy planning, account planning, coaching sales teams, AI integration in workflows

Preferred skills

Experience with AI-powered tools, automating workflows, analyzing AI-driven insights

Technologies

ServiceNow (CSM/FSM/CRM), AI-powered tools

Responsibilities

Support territory strategy and planning, provide input to account planning, partner with customers to envision digital transformation value, coach AEs/ADRs/ACEs on specialty solution knowledge, customize time allocation for territory needs

Seniority

Senior, quota-carrying IC