Senior Manager, Solution Consulting
Core
Lead a team of Solution Consultants to discover customer business/technical problems, deliver high-quality presentations/demos, execute PoCs, and ensure customer commitment to ServiceNow solutions.
Role type
Senior Manager, Solution Consulting (1st line management)
Builds
ServiceNow solution engagements and customer commitments
Domain
SaaS / IT Service Management / Japan Market
Deliverable
client delivery
Required skills
Presales management, Solution Selling, Value Based Selling, AI integration in workflows, SaaS/PaaS market knowledge, Service Management practices, Team coaching/mentoring, Japan market expertise, Senior management access
Preferred skills
Fast-growing IT environment experience (software, cloud, CX)
Technologies
ServiceNow, AI-powered tools
Responsibilities
Manage presales team performance and development, build recruiting pipeline, align resources with regional sales managers, assign resources to opportunities/marketing, develop training curriculums, evaluate team members, manage day-to-day operations (scheduling, expenses, reporting)