Sales Director, CRM Commercial Sales
Core
Lead the growth of ServiceNow's CRM business across the EMEA Commercial market by building and leading a team of Account Executives to drive new customer acquisition and revenue growth.
Role type
Senior Director, SaaS Commercial Sales
Builds
CRM solutions for Customer Service, Contact Centre, Field Operations, Sales, and Revenue Operations
Domain
Enterprise SaaS / CRM
Deliverable
production ML models
Required skills
CRM SaaS sales leadership, value-based selling, executive engagement, complex deal negotiation, territory planning, pipeline management, forecasting, team building, commercial acumen, AI in sales
Preferred skills
Experience in Commercial segment, matrixed environment navigation, entrepreneurial leadership
Technologies
ServiceNow CRM platform, AI tools for sales productivity
Responsibilities
Lead and develop a high-performing team of CRM Account Executives; Own and execute the CRM sales strategy for EMEA Commercial; Develop and execute territory and account plans; Coach CRM Account Executives on customer discovery and deal execution; Establish relationships with senior Line of Business decision-makers; Drive disciplined pipeline generation and forecasting; Partner with Field Sales, Solution Consulting, and Marketing to execute go-to-market strategy.
Seniority
Senior, hands-on IC