CareerPlan

Lead Account Executive – UKI (Mid-Market & Enterprise)

London, gbFull-time2026-11-09 → 2026-11-10
Hybrid

Core

Lead Account Executive driving new business acquisition for AI-powered SaaS products (CRM, CX, ITSM) targeting mid-market and enterprise accounts in the UKI region.

Role type

Senior Individual Contributor (IC) Account Executive

Builds

New logos and net-new revenue for Freshworks SaaS suite

Domain

B2B SaaS, CRM, Customer Experience (CX), IT Service Management (ITSM)

Required skills

B2B SaaS sales, full-cycle deal management, C-level stakeholder engagement, strategic territory planning, cross-functional team leadership, pipeline forecasting, domain expertise in CRM/CX/ITSM

Preferred skills

Experience with European territories, fluency in English

Technologies

CRM, Customer Experience (CX), IT Service Management (ITSM), AI-powered SaaS

Responsibilities

Develop and execute territory strategy for net-new business acquisition; Lead end-to-end sales cycles for mid-market and enterprise deals; Partner with BDRs for account-based prospecting; Engage C-level decision-makers and procurement; Travel to the Netherlands for face-to-face meetings and events; Steer cross-functional teams (SE, PM, Legal) for deal closure; Deliver accurate pipeline reporting and forecasting.

Seniority

Senior, hands-on IC