CareerPlan

Sr CRM Account Executive

San Diego, California, usFull-time$131k–$191k2026-11-06 → 2026-11-11

Core

Senior Account Executive driving new business and expansion for ServiceNow CRM solutions, serving line of business owners in call centers, field operations, revenue operations, and sales organizations.

Role type

Senior Account Executive (CRM)

Builds

ServiceNow CRM solutions and customer success outcomes

Domain

Enterprise Software / CRM / Customer Experience

Required skills

Software sales experience, C-level relationship management, account planning, value-based selling, AI integration understanding, cross-functional team leadership, business review facilitation

Preferred skills

Experience with AI-powered tools, workflow automation, AI-driven insights analysis

Technologies

ServiceNow CRM, AI-powered tools, workflow automation platforms

Responsibilities

Sell to line of business owners, build relationships with customer executives, develop account and territory plans, oversee client relationship mapping, act as a trusted advisor, hold Customer Business Reviews

Seniority

Senior, hands-on IC