Sr CRM Account Executive
Core
Senior Account Executive driving new business and expansion for ServiceNow CRM solutions, serving line of business owners in call centers, field operations, revenue operations, and sales organizations.
Role type
Senior Account Executive (CRM)
Builds
ServiceNow CRM solutions and customer success outcomes
Domain
Enterprise Software / CRM / Customer Experience
Required skills
Software sales experience, C-level relationship management, account planning, value-based selling, AI integration understanding, cross-functional team leadership, business review facilitation
Preferred skills
Experience with AI-powered tools, workflow automation, AI-driven insights analysis
Technologies
ServiceNow CRM, AI-powered tools, workflow automation platforms
Responsibilities
Sell to line of business owners, build relationships with customer executives, develop account and territory plans, oversee client relationship mapping, act as a trusted advisor, hold Customer Business Reviews
Seniority
Senior, hands-on IC