Sr CRM Account Executive - SLED (Higher ED) - NorCal
Core
Senior Account Executive driving CRM sales for ServiceNow's SLED (Higher ED) segment, focusing on transforming customer business through value-based selling and strategic account planning.
Role type
Senior Account Executive (SLED/Higher ED)
Builds
ServiceNow CRM solutions for line of business owners in Call center, field operations, Revenue Operations, and Sales organizations.
Domain
Enterprise Software / Customer Relationship Management (CRM)
Required skills
Software sales experience, C-level relationship management, account planning, value-based selling, AI integration experience, team collaboration
Preferred skills
Experience with AI-powered tools, automating workflows, analyzing AI-driven insights
Technologies
ServiceNow CRM, AI-powered tools
Responsibilities
Sell to line of business owners, build relationships with customer executives, develop account and territory plans, oversee client relationship mapping, hold Customer Business Reviews (CBRs), lead cross-functional virtual teams
Seniority
Senior, hands-on IC