CareerPlan

Sr CRM Account Executive - SLED (Higher ED) - NorCal

Santa Clara, California, usFull-time$131k–$191k2026-11-05 → 2026-11-11

Core

Senior Account Executive driving CRM sales for ServiceNow's SLED (Higher ED) segment, focusing on transforming customer business through value-based selling and strategic account planning.

Role type

Senior Account Executive (SLED/Higher ED)

Builds

ServiceNow CRM solutions for line of business owners in Call center, field operations, Revenue Operations, and Sales organizations.

Domain

Enterprise Software / Customer Relationship Management (CRM)

Required skills

Software sales experience, C-level relationship management, account planning, value-based selling, AI integration experience, team collaboration

Preferred skills

Experience with AI-powered tools, automating workflows, analyzing AI-driven insights

Technologies

ServiceNow CRM, AI-powered tools

Responsibilities

Sell to line of business owners, build relationships with customer executives, develop account and territory plans, oversee client relationship mapping, hold Customer Business Reviews (CBRs), lead cross-functional virtual teams

Seniority

Senior, hands-on IC