Customer Growth Specialist
Core
Identify, develop, and accelerate growth opportunities within existing MiDatacrédito accounts by converting business needs into concrete commercial opportunities.
Role type
Customer Growth Specialist (Account Expansion)
Builds
Incremental pipeline and expansion revenue for existing enterprise accounts
Domain
Financial services / Data & Analytics / B2B
Required skills
Account growth strategy, cross-selling and up-selling, stakeholder mapping, commercial analysis, solution structuring, internal cross-functional collaboration, data-driven insights
Preferred skills
Digital business experience, data technology, financial services, B2B/B2C ecosystems
Technologies
Data analytics tools, CRM systems, collaboration platforms
Responsibilities
Analyze existing account potential for unmet needs and new use cases; Connect client needs with MiDatacrédito ecosystem capabilities; Qualify opportunities with Key Account Managers and track pipeline; Support proposal structuring and business case development; Act as liaison between clients and internal teams (Product, Tech, Ops) for implementation; Identify adoption barriers and mobilize action plans; Analyze account evolution and industry trends to propose data-based initiatives; Promote adoption of existing solutions across new areas within client organizations
Seniority
Mid-Senior, hands-on IC