Senior Associate, Channel Ops Strategy & Design
Core
Operational backbone for scaling and optimizing regional sales channels targeting unmanaged merchants, bridging regional strategy with country-level execution.
Role type
Senior Associate, Channel Operations Strategy & Design
Builds
Regional merchant engagement and sales programs, integrated sales ecosystems, and scalable Standard Operating Procedures (SOPs).
Domain
Southeast Asia, Superapp, B2B transactions, Merchant services
Required skills
Channel strategy, Sales planning, Project management, Data-driven business case building, Complex problem decomposition, Strategic planning support, SOP development, ROI calculation, Cross-regional coordination
Preferred skills
None stated
Technologies
CRM, Voice AI, MEX (Merchant Experience)
Responsibilities
Lead regional merchant engagement and sales programs; Optimize regional projects with defined milestones; Analyze user behavior to simplify expansion processes; Connect merchant touchpoints for seamless sales channel integration; Provide data-backed inputs for program design and budget proposals; Develop scalable SOPs for unmanaged merchant sales channels.
Seniority
Senior, hands-on IC
