CareerPlan

Key Account Director - CRM ( CPQ)

Mumbai, Maharashtra, inFull-time2026-11-03 → 2026-11-11

Core

Oversee market success of ServiceNow's CRM/CPQ products by building relationships with clients and achieving sales quotas in an assigned territory.

Role type

Senior Key Account Director (Enterprise Sales)

Builds

ServiceNow CRM and CPQ solutions for enterprise clients

Domain

Enterprise Software / Customer Experience / Sales

Required skills

Enterprise sales strategy, CxO relationship building, complex sales cycle management, account management, forecasting, territory planning, data management, CRM/ERP/Service Automation knowledge

Preferred skills

Selling CRM into India Western region, CPQ solution sales, Sales Force Automation expertise

Technologies

CRM, social media, search engines, AI tools, Sales Force Automation, Enterprise Resource Planning

Responsibilities

Develop sales strategy and regional plans, conduct Executive/CxO discussions and positioning meetings, manage sales process and opportunity closure, drive additional revenue streams, support partner channels, manage leads and forecasting

Seniority

Senior, hands-on IC