Business Development Manager
Core
Drive revenue and create early-stage sales pipeline through strategic outreach, account research, and qualification calls for Freshworks' customer experience and employee experience software.
Role type
Business Development Representative (SDR)
Builds
Qualified opportunities for the sales organization
Domain
SaaS / Customer Experience (CX) and Employee Experience (EX) software
Required skills
cold outreach, account research, prospect qualification, CRM management, objection handling, quota achievement
Preferred skills
experience with BANT and MEDDPICC frameworks, C-level executive communication, multi-threaded selling
Technologies
CRM, research tools
Responsibilities
Conduct cold outreach via phone, email, and social selling; prioritize and target accounts using intent-based research; qualify prospects at all levels including C-level executives; manage inbound leads; record interactions in CRM; develop relationships with Account Executives.
Seniority
Junior, individual contributor