CareerPlan

Sr. CRM Account Executive - Business Services

New York, New York, usFull-time$139k–$230k2026-10-29 → 2026-11-11

Core

Drive market success for ServiceNow's CRM and Customer Workflow solutions by owning the full sales cycle, developing account plans, and building executive relationships to close new business opportunities.

Role type

Senior Account Executive (Sales)

Builds

CRM and Customer Workflow solutions on ServiceNow's AI-powered platform

Domain

Enterprise Software / Customer Experience / Digital Transformation

Required skills

Full sales cycle ownership, territory and account planning, executive relationship building, multi-stakeholder sales leadership, strategic prospecting, ROI articulation, business sales process understanding, AI integration thinking

Preferred skills

Experience leveraging AI in work processes, knowledge of ROI for specialty solutions

Technologies

ServiceNow CRM, ServiceNow Customer Workflow, AI-powered platforms

Responsibilities

Own the full sales cycle for CRM and Customer Workflow opportunities, develop and execute territory and account plans, build executive-level relationships across multiple lines of business, partner with internal teams to develop account strategies, lead complex multi-stakeholder sales cycles, drive pipeline generation through strategic prospecting, articulate business value and ROI to executive sponsors

Seniority

Senior, hands-on IC