Client Success Partner (m/d/f)
Core
Own client relationships and drive long-term success for clients in the audiovisual betting sector through onboarding, support, and revenue growth.
Role type
Senior Client Success Partner (Account Management)
Builds
Client success outcomes, revenue streams, and strategic partnerships
Domain
Sports technology / Online sports betting / iGaming
Deliverable
client delivery
Required skills
Client relationship management, strategic account growth, commercial drive, data analysis, AI tool application, stakeholder influence, sales support, presentation creation
Preferred skills
Knowledge of online sports betting/iGaming industry, marketing strategies, additional languages
Technologies
AI tools, generative AI, LLMs, AI-driven analytics, automation platforms
Responsibilities
Act as first point of contact for client matters, lead post-sales relationship lifecycle (onboarding, training, demos, business reviews), coordinate internal alignment between Sales/Admin/Product, maintain client KPIs and share insights, leverage AI for data analysis and reporting, identify upsell/cross-sell opportunities, support sales teams with value proposition articulation, prepare client-facing materials
Seniority
Mid-Senior, hands-on IC