Director (Customer Growth Partner)
Core
Lead strategic growth for large enterprise accounts by driving AI transformation initiatives and expanding service offerings.
Role type
Senior IC Customer Growth Partner (Key Account Leadership)
Builds
Strategic partnerships and revenue expansion for enterprise clients
Domain
Professional Services / Digital Product Engineering / AI
Deliverable
client delivery
Required skills
Strategic account planning, commercial negotiations, business case development, AI fluency, executive relationship management, deal shaping, procurement coordination, stakeholder management
Preferred skills
Experience with $20M+ account portfolios, track record of double-digit YoY growth, ability to engage CIOs/CTOs/CDOs
Technologies
AI transformation tools and frameworks
Responsibilities
Drive double-digit YoY revenue growth across key accounts, execute structured account growth plans, shape CXO agendas for AI innovation, lead commercial negotiations with procurement and legal, build trusted relationships with senior client executives, collaborate with engineering and delivery teams to expand service offerings, secure client testimonials and references.
Seniority
Senior, hands-on IC