Area VP, Solution Consulting
Core
Lead a multi-layer organization of Solution Consulting leaders across the Americas to drive pre-sales technical execution and Net New Annual Contract Value (NNACV) for ServiceNow's AI-native CRM.
Role type
Senior VP, Solution Consulting (Pre-Sales Leadership)
Builds
Pre-sales motions, proof-of-value (POV) frameworks, and a Forward Deployed Engineer (FDE) talent model for CRM.
Domain
SaaS / CRM / AI / Agentic Automation
Required skills
Executive leadership, pre-sales strategy, revenue accountability (ACV/NNACV), CRM market expertise, AI/automation fluency, talent acquisition and development, cross-functional alignment.
Preferred skills
Experience evolving demo-centric to POV-centric selling, managing managers, travel readiness.
Technologies
ServiceNow, AI automation tools, agentic AI platforms.
Responsibilities
Drive CRM NNACV growth targets, build next-gen pre-sales talent (FDE model), champion AI integration in CRM, scale organization via automation, reconnect field to product roadmap, lead consistent pre-sales motions.
Seniority
VP, managing managers and ~126 direct/indirect reports.