Customer Manager Public 360°- Tieto Indtech (m/f/d)
Core
Account management and strategic sales for Public 360°, a Nordic SaaS platform for case and document management serving public sector organizations.
Role type
Senior Account Manager / Strategic Sales Manager
Builds
Public 360° SaaS platform for public sector case and document management
Domain
Public sector / SaaS / Document Management
Required skills
Strategic account management, consultative selling, complex sales process management, stakeholder engagement at executive levels, cross-functional coordination, pipeline management, contract negotiation
Preferred skills
Public sector experience (state, regions, municipalities), ESDH/ECM knowledge, SKI agreement experience
Technologies
Public 360°, ESDH/ECM, SKI
Responsibilities
Develop and execute account and sales plans for selected public customers; Build trusted relationships with decision-makers at leadership, business, and IT levels; Identify upsell opportunities and new strategic collaborations; Lead consultative customer dialogues; Drive opportunities through the sales process; Coordinate internal contributions from consulting, bid management, product, delivery, and customer success
Seniority
Senior, hands-on IC
