CareerPlan

Executive Administrative Coordinator, General Manager & Hotel Operations (Full-Time)

Ottawa, ON, caFull-time2026-10-15 → 2026-11-10

Core

Trusted partner to the General Manager and Executive Committee providing high-level administrative, operational, and project support across the hotel, including engineering administration and guest experience management.

Role type

Senior Executive Administrative Coordinator

Builds

Executive office operations, strategic initiatives, guest satisfaction follow-up, and engineering maintenance workflows

Domain

Luxury Hospitality

Required skills

Calendar and travel management, meeting coordination, confidential document handling, maintenance system administration, operational reporting, project coordination, data analysis, presentation development, stakeholder liaison

Preferred skills

AI tool utilization, capital project support, compliance documentation, French language proficiency, luxury hospitality environment experience

Technologies

Microsoft 365, Microsoft Copilot, ALICE, HotSOS, Transcendent, CMMS, hotel management systems

Responsibilities

Manage complex calendars, travel arrangements, and executive correspondence; Coordinate Executive Committee meetings and strategic initiatives; Support guest satisfaction and VIP communications; Administer maintenance management systems and track work orders; Generate operational reports and engineering dashboards; Liaise between Executive Office and operational departments

Seniority

Senior, hands-on IC