Senior Business Development Manager - MEA / India (Enterprise)

Bengaluru, inFull-time2026-10-14 → 2026-11-11

Core

Outbound sales role focused on proactive prospecting, engaging target accounts, and generating qualified sales opportunities for enterprise and mid-market clients.

Role type

Senior Business Development Manager (Outbound Sales)

Builds

Sales pipeline and qualified opportunities for Freshworks' employee and customer experience software

Domain

B2B SaaS / Customer Experience (CX) and IT solutions

Required skills

B2B outbound sales, cold calling, email outreach, social selling, account research, persona mapping, ABM, multi-threading, CRM management, pipeline generation

Preferred skills

Experience with mid-market and enterprise accounts, data-driven prospecting improvement, independent operation in target-driven environments

Technologies

LinkedIn Sales Navigator, Apollo, Lusha, ZoomInfo, 6sense, Outreach, Salesloft, HubSpot

Responsibilities

Drive outbound prospecting via cold calls, emails, and LinkedIn; research accounts to identify decision-makers; manage and qualify inbound leads; execute outreach sequences to generate meetings; maintain pipeline and CRM accuracy; track performance metrics; collaborate with Account Executives to hand over opportunities

Seniority

Senior, hands-on IC

About Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.