CareerPlan

Principal - Solution Engineering

London, gbFull-time2026-10-13 → 2026-11-10

Core

Technical expert and trusted advisor supporting sales teams to close large deals with mid-market and enterprise customers in the Netherlands.

Role type

Principal Solutions Engineer (Pre-sales)

Builds

Technical solutions, proof-of-concepts, and institutional knowledge assets for ITSM/ITIL and cloud infrastructure.

Domain

SaaS / Enterprise Software / IT Service Management

Deliverable

product features

Required skills

ITSM/ITIL methodologies, cloud infrastructure, pre-sales strategy, large deal negotiation, thought leadership, POC management, stakeholder management (CxO level), solution architecture

Preferred skills

European languages, complex sales cycle experience, mentoring

Technologies

ITSM tools, Cloud platforms, Freshworks CX/EX software

Responsibilities

Lead large deal conversations and close enterprise accounts, create thought leadership assets and market analysis, mentor regional solution engineers, conduct technical workshops and solution demonstrations, scope and manage proof-of-concepts, collaborate with partners on joint solutions

Seniority

Principal, hands-on IC with mentorship