Principal - Solution Engineering
Core
Technical expert and trusted advisor supporting sales teams to close large deals with mid-market and enterprise customers in the Netherlands.
Role type
Principal Solutions Engineer (Pre-sales)
Builds
Technical solutions, proof-of-concepts, and institutional knowledge assets for ITSM/ITIL and cloud infrastructure.
Domain
SaaS / Enterprise Software / IT Service Management
Deliverable
product features
Required skills
ITSM/ITIL methodologies, cloud infrastructure, pre-sales strategy, large deal negotiation, thought leadership, POC management, stakeholder management (CxO level), solution architecture
Preferred skills
European languages, complex sales cycle experience, mentoring
Technologies
ITSM tools, Cloud platforms, Freshworks CX/EX software
Responsibilities
Lead large deal conversations and close enterprise accounts, create thought leadership assets and market analysis, mentor regional solution engineers, conduct technical workshops and solution demonstrations, scope and manage proof-of-concepts, collaborate with partners on joint solutions
Seniority
Principal, hands-on IC with mentorship