Solutions Engineer
Core
Founding Solutions Engineer owning the technical pre-sales cycle for enterprise customers, proving the AI automation platform, and winning technical decision-makers.
Role type
Founding Solutions Engineer (Pre-Sales)
Builds
Technical demos, proof-of-value pilots, and foundational SE toolkit (reference architectures, evaluation frameworks).
Domain
B2B SaaS / AI Automation / Enterprise IT
Deliverable
production ML models
Required skills
Solutions engineering, pre-sales technical sales, enterprise architecture reviews, identity and access management (IdP, SCIM, MDM), security compliance, API integrations, storytelling
Preferred skills
ITSM, IGA, access management, security, AI automation products
Technologies
Okta, Entra, ITSM, MDM, HRIS, SaaS, APIs (via careerplan.io/jobs/c77d8ff1-2f28-409e-9afc-56317b8e7e41-solutions-engineer-at-serval)
Responsibilities
Run technical sales motion with AEs (discovery, demos, executive briefings, security reviews), go deep on integrations with prospect stack, translate requirements into value-based use cases, act as credible voice on security and access, execute handoff to Deployment, build foundational SE toolkit, bridge field and product to close feature gaps
Seniority
Founding, hands-on IC
