CareerPlan

Senior Analyst, Sales Operations

Petaling Jaya, myFull-time2026-10-09 → 2026-11-11
On-site

Core

Design, govern, and optimize the regional lead-to-cash process and sales workflows across Southeast Asia, integrating AI tools and CRM systems to enhance productivity and revenue growth.

Role type

Senior Sales Operations Analyst

Builds

Scalable commercial infrastructure, sales processes, and AI-enabled workflows

Domain

Southeast Asia technology/superapp industry

Deliverable

production ML models

Required skills

Lead-to-cash process design, AI-powered sales tools integration, CRM systems (Salesforce), predictive analytics, governance frameworks, project management, regional multi-market leadership

Preferred skills

Digital advertising, marketplace, or technology-driven business experience, Salesforce or CRM certifications

Technologies

Salesforce, AI-driven sales tools, CRM systems

Responsibilities

Oversee end-to-end commercial lead-to-cash process, improve adoption of AI-powered sales tools, partner with cross-functional teams to embed automation, identify opportunities for predictive analytics, design and implement governance frameworks, translate commercial strategy into structured workflows, lead projects to remove friction in the sales cycle

Seniority

Senior, hands-on IC