Sr Technical Customer Success Manager (Armis)
Core
Technical Customer Success Manager guiding customers in the adoption and operationalization of the Armis platform to achieve security objectives and maximize value.
Role type
Senior Technical Customer Success Manager
Builds
Customer success plans, operationalized security platforms, and value realization for enterprise clients
Domain
Cyber Security / IoT / OT / Healthcare / Automotive / Retail
Required skills
Technical platform configuration, stakeholder management, project management, risk reporting, use case validation, executive communication, Gainsight metrics tracking, third-party integration knowledge
Preferred skills
Cyber Security SaaS experience, Deployment Engineer background, Unified Communications expertise, Linux troubleshooting, Networking (LAN/WAN, Routing/Switching), Security program implementation, Healthcare/IoT device familiarity
Technologies
Armis Platform, Gainsight, Linux (Redhat/CentOS), SIEM, SOAR, Endpoint Security