Sr Org Development Mgr
Core
Own ServiceNow's performance evaluation framework, calibration processes, and the philosophical underpinnings of performance management to ensure consistent, fair, and meaningful assessments aligned with business strategy.
Role type
Senior IC Org Development Manager (Performance Management)
Builds
Enterprise performance evaluation frameworks, calibration processes, and AI-assisted evaluation tools
Domain
Human Resources / Performance Management
Deliverable
dashboards & analysis
Required skills
Performance management strategy, calibration process design, AI integration for HR processes, cross-functional partnership, global process scaling, analytical judgment, stakeholder advisory
Preferred skills
Consulting mindset, experience with ServiceNow or similar enterprise platforms, deep expertise in rating frameworks and behavioral expectations
Technologies
ServiceNow, AI tools for HR
Responsibilities
Design and govern performance evaluation frameworks and calibration processes; Partner with Compensation to align evaluation outcomes with rewards; Leverage AI to improve evaluation consistency and reduce bias; Collaborate with Product to enhance evaluation tools; Identify and resolve systemic calibration inconsistencies; Create facilitation guides and decision-making frameworks for managers
Seniority
Senior, hands-on IC
