Transition Manager New Client Acquisition
Core
Ensure new clients successfully start with NIQ from day one by managing the transition from contract signing to go-live.
Role type
Senior Transition Manager (Client Onboarding)
Builds
Successful client onboarding and go-live for new accounts
Domain
Consumer intelligence / Market research / FMCG
Deliverable
client delivery
Required skills
Project management, stakeholder coordination, risk management, contract-to-project planning, cross-functional team leadership, client communication
Preferred skills
Experience in FMCG, market research, data, insights, or consulting; understanding of consumer goods manufacturers and retailers
Technologies
Project management tools
Responsibilities
Own the entire transition and onboarding process for new clients; translate contractual services into project plans with milestones; coordinate internal teams (Sales, Client Service, Operations, Data, Product, Reporting, Training); monitor project progress, quality, dependencies, and resources; communicate transparently with clients and stakeholders; identify risks and delays early; ensure structured handover to long-term client care; develop transition processes and best practices
