Professional Services Associate
Core
Ensure quality assurance for client launches and changes, onboard new populations, and launch xSME clients through streamlined integration processes.
Role type
Professional Services Associate (QA & Client Onboarding)
Builds
On-demand pay platform for employers and employees
Domain
Fintech / On-Demand Pay
Required skills
Analytical ability, project management, attention to detail, data review, cross-functional collaboration
Preferred skills
Data analysis, client review methodologies, technical integrations
Responsibilities
Launch xSME clients in streamlined implementation processes, monitor and escalate errors for new client launches and existing client changes, develop expertise in product configuration and backend processes, identify process gaps and automation opportunities, support client integration changes involving location and pay code additions, support data collection and organization for client reviews
Seniority
Individual Contributor, early career
