Tier 2 Analyst, Global HR Technology Services
Core
Tier 2 analyst providing Workday support, incident management, and data configuration for global HR users across 5 regions.
Role type
Tier 2 HR Technology Analyst (Workday)
Builds
Workday configuration, data uploads, and support services for HR operations
Domain
Human Resources / HR Technology
Required skills
Workday configuration, incident management, data upload (EIB), report generation, stakeholder communication, documentation maintenance
Preferred skills
HR Operations experience, HR Management background, Excel proficiency, global enterprise experience (via careerplan.io/jobs/744000153084926-tier-2-analyst-global-hr-technology-services-at-sgs)
Technologies
Workday, EIB, Excel
Responsibilities
Handle support escalations from Tier 1, manage incidents, execute mass data uploads, configure setup values, answer user questions, support functional analysts, generate reports, maintain documentation
Seniority
Junior to Mid-level, hands-on IC
