Lead Management & CRM Specialist (Czech Republic & Slovakia)
Core
Design, manage, and optimize a data-driven lead management system to improve sales pipeline performance and ensure high-quality leads reach sales and call center teams.
Role type
Lead Management & CRM Specialist
Builds
Data-driven lead management systems and automated scoring/enrichment workflows
Domain
B2B Sales Operations / Marketing Operations
Deliverable
production ML models
Required skills
B2B lead management, CRM data analysis, pipeline optimization, conversion analysis, process improvement, automation implementation, AI application in business, stakeholder collaboration, data-driven decision making
Preferred skills
Marketing automation, AI tools in marketing/sales, complex B2B sales cycles, international/matrix environment experience
Technologies
Salesforce, MS Dynamics, HubSpot, Centrix
Responsibilities
Manage leads across call center, sales, web, and campaign channels; analyze lead quality and segmentation; identify pipeline weak points and propose process changes; implement automation and AI for scoring and prioritization; collaborate with store and call center to verify lead quality.
Seniority
Individual Contributor, specialized role
