Customer Quality Engineer
Core
Manage customer quality relationships, analyze and monitor customer complaints, and coordinate non-conformance resolution processes.
Role type
Customer Quality Engineer
Builds
Quality reports and corrective/preventive actions for automotive and non-automotive clients
Domain
Automotive manufacturing and industrial quality (via careerplan.io/jobs/744000152604339-customer-quality-engineer-at-trigo)
Deliverable
client delivery
Required skills
8D, 5 Why, Ishikawa analysis, KPI monitoring (PPM, complaints, cost of non-quality), root cause analysis, regulatory and standard compliance
Preferred skills
Automotive cable production experience, German language proficiency
Technologies
8D, 5 Why, Ishikawa
Responsibilities
Manage customer quality relationships, analyze and monitor customer complaints, coordinate non-conformance resolution, implement corrective and preventive actions, monitor quality KPIs, prepare and submit quality reports to customers
Seniority
Individual Contributor